- Do I need legal authorisation to work in the United Kingdom?
Yes. To work in Wales, you must have legal right to work in the UK, such as:
Settled or Pre‑Settled Status
A valid work visa
British or Irish citizenship
Without this authorisation, the company cannot proceed with employment.
- Do I need to speak English fluently?
No, fluency is not required.
For cleaning roles, the minimum level needed is:
Basic to intermediate English, enough to understand instructions, safety rules and communicate with the team.
If the candidate has limited English, the company can adapt the initial training.
- Does the company accept candidates with no cleaning experience?
Yes.
I Care and Clean accepts candidates:
with experience
without experience but willing to learn
with experience in other sectors
Full training is provided internally.
- Do I need a National Insurance Number?
Ideally, yes.
The NIN is required to:
register your employment
pay taxes correctly
receive your salary legally
If the candidate does not yet have a NIN, the company can guide them on how to apply.
- Do I need a UK bank account?
Yes.
Salary can only be paid into a UK bank account.
If the candidate does not have one yet, they can open a digital account (Monzo, Revolut UK, Starling, etc.). - Is a DBS Check required?
It depends on the role.
For services in:
care homes
schools
assisted living facilities
homes of vulnerable clients
…a DBS Check is legally required.
For general cleaning roles, it may not be necessary.
- Do I need a driving licence?
Not mandatory.
However, it is an advantage for roles that require travelling between multiple locations in the same day. - Does the company provide training?
Yes.
I Care and Clean provides training in:
cleaning techniques
products and equipment
hygiene and safety standards
customer service and professional conduct
All training is paid for by the company.
- How do working hours operate?
Working hours vary depending on the type of service and client needs:
mornings
mornings / afternoons
afternoons
evenings
weekends
flexible schedules
The company always aims to match the schedule to the candidate’s profile, availability and location.
9.1. What does a normal working day look like?
A typical working day in the cleaning sector in Wales usually follows this structure:
Receiving the daily schedule
The employee receives the list of locations, times and tasks for the day (via SMS, app or supervisor).
Travelling to the first location
Depending on the role, the employee may work at a single site or at several locations throughout the day.
Carrying out cleaning tasks
This includes general cleaning, sanitising, replenishing supplies, quality checks and communication with the supervisor.
Regulated breaks
Under UK employment rules, workers are entitled to breaks proportional to the number of hours worked.
Moving to the next location (if applicable)
Some services require travelling between homes, offices or facilities.
Completion record
At the end of each task, the employee confirms completion through an app, service sheet or direct contact with the supervisor.
End of shift
The day ends once all assigned tasks are completed, always respecting the contracted number of hours.
9.2. How many hours do you work per day?
This depends on the contract and the type of service:
part‑time contracts: 2 to 6 hours per day
full‑time contracts: 7 to 8 hours per day
flexible schedules: adjusted to client needs
The company follows UK employment regulations, ensuring:
legal maximum working hours
mandatory breaks
correct hourly pay
additional compensation when applicable
- Does the job involve travelling?
Yes, in some cases.
It is common to work in:
Barry
Cardiff
Penarth
Vale of Glamorgan
The company always informs candidates in advance about travel requirements.
- What happens to my personal data?
Your data is protected under UK GDPR.
It is used only for recruitment and deleted after 6 months.
It is never shared with third parties. - Can I apply even if I do not live in Wales yet?
Yes, as long as:
you have legal right to work in the UK
you have a planned arrival date
you are available for an online interview
The company can arrange video interviews.
- Does the company offer a contract?
Yes.
Contracts follow UK employment standards:
written contract
hourly pay
paid holidays
legal contributions
workplace protections
- What qualities do you look for in a candidate?
The company values:
responsibility
punctuality
attention to detail
respect for clients
willingness to learn
positive attitude and professionalism
- How can I check the status of my application?
After submitting the form, the candidate will be contacted by:
phone
or SMS
If needed, they may request an update directly from the recruitment team.